Cancellation Policy
Plans change. Here's how we handle it.
How booking works
Nothing is charged when you send an enquiry. We reply with availability and a total for your dates, and the booking is only confirmed once you have agreed to that in writing - by WhatsApp or email.
The cancellation terms that apply to your booking are set out in that confirmation, before you pay anything. You will never be held to a term you weren't shown first.
Changing your dates
If your dates move, tell us as early as you can. Moving a booking is usually far easier than cancelling it, particularly outside weekends and public holidays, and we will do what we can to shift you rather than lose you.
Cancelling
Call us as soon as you know. What we can offer depends on how much notice there is and how close the dates are to a weekend or holiday, when we are likely to have turned other groups away.
Group and event bookings
Corporate offsites, celebrations and large group bookings are quoted individually, and their cancellation terms are part of that quote. They differ from ordinary stays because they usually block the whole property.
Owner: this page needs your real terms. Notice periods, refund percentages, the advance amount and any peak-date rules should replace the general wording above. Publishing precise-sounding terms we haven't agreed would be worse than publishing none, so nothing has been invented here.
Talk to us
We would always rather have the conversation than point you at a paragraph.+91 91643 23069, or message us on WhatsApp.